How do {{REWARDS_NAME}} work?
These are dollar rewards, separate from the weekly session credits in your membership. Rewards follow the session milestones shown above: 50 sessions = $10, 100 = $20, 150 = $30, 200 = $40, 250 = $50 and 500 = $100. Each dollar of {{GYM_NAME}} Credit is worth $1 towards retail and Clinic services.
Bookings must be attended and recorded against your account. Cancellations, no shows and contractor or Clinic appointments do not earn session milestones. You can still use your {{REWARDS_NAME}} to pay towards eligible Clinic and contractor services.
Credits expire after three months or when your membership is cancelled, whichever comes first. They cannot be transferred, exchanged for cash or used for membership payments.
Do existing members receive {{REWARDS_NAME}}?
Yes. Existing members are recognised for their recorded eligible sessions using the session milestones shown above.
Current members will hear about their recognition before the public launch of {{REWARDS_NAME}}.
What do I pay today?
You pay the first week of your chosen membership to secure your place: {{PLAN_1_PRICE}} for {{PLAN_1_NAME}}, {{PLAN_2_PRICE}} for {{PLAN_2_NAME}} or {{PLAN_3_PRICE}} for {{PLAN_3_NAME}}. No further weekly {{OFFER_NAME}} payments are taken until the full facility opens.
When does the full space open?
We’re taking {{OFFER_NAME}} memberships ahead of the full opening. We’ll share confirmed opening details and tell members which completed areas they can access during the staged opening.
What is included in standard recovery?
Steam sauna, infrared sauna, ice bath and Normatec compression. On {{PLAN_1_NAME}} and {{PLAN_2_NAME}}, each session uses one credit. Standard recovery is unlimited on {{PLAN_3_NAME}}. Hyperbaric chamber and spot cryotherapy have separate allowances.
What does the allied health review include?
{{PLAN_3_NAME}} includes quarterly reviews covering movement assessment, health review, vital checks and clinical recommendations. These reviews bring clinical support into your membership alongside training and recovery.
Can I keep my existing {{GYM_NAME}} membership?
Yes. Current {{LEGACY_MEMBERSHIP_NAMES}} members can keep their existing price and inclusions while that membership remains active. Training is not included in those protected memberships. Moving to {{OFFER_NAME}} is an upgrade that replaces the existing membership; once you upgrade or cancel, you cannot return to the protected product.
How long is the membership commitment?
The membership has a {{MINIMUM_TERM}} minimum term and renews automatically. You’ll be given the full membership agreement before completing your purchase.